The Interim Slate Captain (Slate Staff Augmentation Strategist) is responsible for assigned institution(s) contracted for a Carnegie-provided Slate Captain on an interim basis. The Interim Slate Captain provides expert guidance and Slate expertise in all required areas of Slate. They are in charge of day-to-day operations in client Slate instances and development of as-needed projects as described by the needs of the client prior to signing with Carnegie.
Duties and Responsibilities:
- Serve as interim Slate Captain for client partners in need of additional support
- Act as part-time (with more than one partner institution) or full-time (with one partner institution) Slate Captain for contracted client(s)
- Fill in on day-to-day operations as specified by the client(s) in which they are serving as a temporary Slate Captain or augmentation of existing Slate staff
- Executing projects as outlined by point of contact at partner institution(s) in which they are serving as a temporary Slate Captain or augmentation of existing Slate staff
- Support Slate Expedited Implementations, Trainings and Consultations (as time allows, when not contracted for full-time Interim Slate Captain roles)
- Lead future expedited implementations.
- Conduct internal and external training on a variety of Slate topics
- Liaise with clients to determine training needs and schedule training sessions
- Assist consultation projects
- Contribute to Internal Projects (as time allows, when not contracted for full-time Interim Slate Captain roles)
- Contribute to team innovation ideation conversations, taking ownership of projects, processes, and integrations that interest them and meet the needs of the team
- Assist with project management process development to improve internal and external workflows
Knowledge/Skills/Abilities:
- Thorough knowledge of Slate features, including Application, Reader, Workflows, Deliver, Events, Fields and Prompts, Queries and Reports, Rules, and Upload Dataset
- Advanced knowledge of admission processes and strategy
- Excellent organizational skills, including attention to detail, multitasking, prioritization, and decision-making
- Interpersonal skills to positively collaborate with team members and represent the company to clients
- Due to the remote environment, effective communication and time management skills are required, as well as the ability to use/learn multiple technology platforms and switch between them on a regular basis
- Physical requirement: Must be able to work at a computer for prolonged periods
Credentials and Experience:
- Bachelor’s or master’s degree, or equivalent life/work experience
- Minimum of 2 years of advanced Technolutions Slate CRM experience
- Minimum of 2 years of higher education experience