2023 Carnegie Conference


2023 Carnegie Conference
2023 Schedule


January 24

5:00 PM - 6:00 PM

Welcome Reception

Disney’s Yacht Club Marina (weather permitting)

January 25

8:00 AM - 8:45 AM


8:45 AM - 9:00 AM


9:00 AM - 9:45 AM

Delivering Content for the Win: How to Attract Students By Becoming The Trusted Advisor

Presenter: A. Lee Judge

Session details to come.

9:50 AM - 10:30 AM

Everything You Need to Know to Master Digital Marketing and Drive Enrollments

Presenter: Dennis Yu

TikTok, Instagram, Facebook, and other media channels are where prospective students are spending time. But driving leads and enrollments is frustrating for colleges and universities.

Let’s cover a simple 6 step process called the Social Amplification Engine to run successful marketing campaigns across all channels, even if you have a tiny team and no budget.

Walk away from this session with a set of checklists you can implement immediately.

10:30 AM - 10:45 AM

Morning Break

10:45 AM - 11:25 PM

Better Conversations, Faster Decisions, and Stronger Strategy: Understanding How to Set the “Brain Stage” for Your Communication and Marketing Messages

Presenter: Jill Schiefelbein

Attention leads to engagement, which generates conversations, and leads to a decision—that’s the marketing pathway in a nutshell. Yet the most well-crafted, beautifully articulated, theoretically sound messages don’t always attract the attention they’re designed for. Why? In this fast-paced session we cover the science behind how our minds work when it comes to processing and making decisions and detail how you can make slight adjustments to your marketing and communication strategies to change the way that your audience is positioned to receive your messages.

11:25 AM - 12:00 PM

Magic Words: The Art of Using Persuasion, Psychology, and Nuance in Your Copy

Presenter: Mike Kim

At the core, the purpose of marketing is to persuade. Whether we want someone to make a purchase, join an email list, or double-tap an Instagram post, we're all trying to persuade people to take a particular action. But how do we do this in a way that's tasteful, compelling, and effective, especially when so much copy seems like it's regurgitated from one ad to the next?

Mike Kim is the author of the Wall St. Journal bestseller, You Are the Brand, and a copywriter who has marketed some of the biggest names in thought leadership. In this session, he'll dive into several principles you can use to infuse your marketing with personality, nuance, and a bit of psychology so that you and your organization can persuade in a natural yet effective way.

12:00 PM - 1:15 PM


Yacht Club Marina (weather permitting)

1:15 PM - 1:50 PM

Numbers, Measurement, and... Inspiration?

Presenter: Karen Hopper

The beauty of data is that it's everywhere! Every platform spits out dozens of metrics which can tell us what our audience is looking at, clicking on, sharing, scrolling through, watching... the list goes on, and on, and on.

But harnessing the power of data goes far beyond keeping track of these individual numbers in a spreadsheet. Which engagements are actually helping our bottom line? How do we know we're building our audience towards our ultimate goals? How can we use our data to inform new, creative ideas?

Building a focus on the numbers that matter - and tossing the numbers that don't - can unleash an unstoppable force that leads to more applications, more donations, and greater alumni engagement.

Session takeaways:

+ How to know which metrics matter - and which ones you can toss
+ How to incorporate data into everyday discussions to optimize your efforts
+ Where to look to find fresh inspiration

1:50 PM - 2:30 PM

Session Info Coming Soon

Presenter: Stacey MacNaught

Session details to come.

2:30 PM - 2:45 PM

Carnegie's Famous Hot Pretzel Break

2:45 PM - 3:20 PM

Afternoon Breakout One

The Future of Communication: How Synthetic Media Can Transform Your Marketing Strategy

Presenter: Jll Schiefelbein

Did you know that AI can now write your marketing copy? Create videos with your digital likeness? Provide subjective advice to potential students? Even if you're on the fence about trusting artificial intelligence tools, knowing about these technologies, especially when combined with forms of hyper-realistic synthetic media (think deep fakes, but not nefarious), is important for any marketing and communication leader. Imagine being able to have your digital likeness communicate in over 40 languages. Think about how amazing it would be to create customized content for every audience group without building each piece from scratch. Marvel at how that *perfect* image can manifest from typing just a few keywords. In this session you'll learn about the evolution of communication technologies, how artificial intelligence has expanded our range of connective possibilities, and what possibilities exist for leveraging these channels of communication in your role.

Slate Track | Reach Your Audience: Setting up for Communication Success

Presenter: Amanda Johnson

No matter the stage of the student life cycle, ensuring your Slate instance is reaching all of your target audience is critical. In this session, you'll learn about gathering the right amount of data on a student at the first touch point and beyond, how to protect your sender reputation and ensure email clients aren't filtering your messages into spam, and feel confident in your compliance to accessibility standards.

3:25 PM - 4:00 PM

Afternoon Breakout Two

Leadership and Values in Times of Crisis

Presenter: Teresa Valerio Parrot

The crises of the past years have been shared globally, and each college campus has dealt with many situations that are similar in nature. Future challenges remain unknown but will certainly occur. Building a crisis management framework—based upon shared values—will be vital in preparing for what is to come. Explore interactive scenarios that demonstrate the role of shared values in preparing for, managing, and recovering from image and reputation hits.

Slate Track | Cover Your Bases: Aligning Your Channels for Communication Success

Presenter: Monica Brazil

Students can tell when your departments are siloed and voice, tone, and branding don't align across communication channels. With Slate's enhanced abilities to customize all of your outreach to match your .edu website or digital marketing efforts, you can communicate a singular story to your target audience. Learn how to align the look and feel of your Slate forms, emails, print, portals, digital ads, and branding within Slate to reach students effectively.

6:00 PM

Dinner and Dessert at Epcot

Join us for an exciting evening in Epcot. Meet at Disney’s Shipwreck Beach (just outside of Disney’s Yacht and Beach Club hotels). With a Disney guide we will walk to Epcot (just under ½ mile) for dinner in The American Adventure. Then we will head outside to enjoy the nighttime spectacular: Harmonious and enjoy front row viewing and a dessert party.

January 26

8:30 AM - 9:15 AM


9:00 AM - 9:45 AM

Story Selling

Presenter: Valerie Garcia

Why do people buy anything? Whether you sell education, tacos, sheets, or thumbtacks - the answer is always the same. In this session, we take a look at the science behind what really motivates our customers, and what that means for our business. You’ll never think about selling the same way again.

9:45 AM - 10:30 AM

How AI Will Transform the Way Higher Ed Marketers Work

Presenter: Dale Bertrand

In 2023, artificial intelligence will continue to improve at tasks like writing articles, generating images and mimicking human creativity. Change is coming fast. Marketers for colleges and universities who seek to future-proof their careers can no longer ignore the AI revolution that is transforming the way we do creative work. Join AI expert and futurist Dale Bertrand for an optimistic take on leveraging your uniquely human abilities to keep you in the driver’s seat and maximize the benefit of AI tools.

10:30 AM - 10:45 AM


10:45 AM - 11:25 AM

Morning Breakout One

When Data Science Blows Your Mind

Presenter: Mike Keane + Tim Lyon

While most colleges leverage financial aid strategies that align institutional grant and scholarship funds with enrollment goals, that’s basic AF. The colleges that are using data science to drive predictive yield models are changing the game. From increased transparency to understanding the power of yield models, this session will take you through the data science behind aid optimization, arm you with the right questions about modeling, and empower you to get the most out of your aid strategies. No prior statistics knowledge required: just an open mind and desire to level up your understanding of the power of financial aid optimization.


Presenter: Katie Camacho Smith

Session details to come.

11:30 AM - 12:10 PM

Morning Breakout Two

Meeting Students Where They Are At: How Social Media Contributes to Admissions + Enrollment Successes.

Presenter: Ross Sims

Join Ross in a presentation and discussion on ways to thoughtfully engage your future student base on social media. Ross will share best practices for thoughtful engagement, ways to identify conversation around a particular audience, as well as ways to thoughtfully engage potential incoming students to give them a positive digital experience before stepping foot on campus.

Slate Track | Track Your Efforts: Proving Your Communication Success

Presenter: Chris Besse

Collect data on engagement and report on ROI to inform real-time and future decision-making on your communication efforts. Slate allows you to use UTM parameters and assign origin sources that work for you, which is critical to gathering the right data. Learn how to add UTM parameters within Slate, configure Origin Sources that make sense for your institution, and combine all the information into a Marketing Portal that allows your internal users to make decisions by reporting on what really matters.

12:15 PM - 1:00

Lighten Up and Lead: Leverage Levity for Client Connection + Employee Engagement

Presenter: Tami Evans

A happy workplace is imperative to success and longevity, but how do you remain positive AND professional? Laugh and learn key characteristics to create levity in the worker, workforce and workplace, with tools that help you reach your personal and professional potential through the power of fun. Connection creates culture and culture creates employee engagement and client confidence - and the fastest way to connect is through levity. Engagement empowers employees to collaborate through challenges, create innovative solutions, and communicate confidently.

1:00 PM - 2:00 PM